How to Cancel Your Audible Subscription on Amazon: A Comprehensive Guide
Stopping your Audible subscription is straightforward. You can cancel your Audible subscription on Amazon easily through your desktop or mobile browser, preventing future charges while retaining previously purchased titles.
Understanding Your Audible Subscription
Audible, an Amazon company, is a leading provider of audiobooks and spoken-word entertainment. Subscribing offers numerous benefits, but sometimes you might need to cancel. This guide breaks down how do I cancel my Audible subscription on Amazon? and ensures a smooth process.
Benefits of an Audible Subscription
Before diving into cancellation, it’s worth remembering why you subscribed in the first place. Common benefits include:
- Monthly Credits: Each month, you typically receive one or more credits to purchase any audiobook, regardless of price.
- Discounts: Subscribers enjoy discounts on audiobook purchases outside of their monthly credits.
- Audible Originals: Access to exclusive audio content created specifically for Audible.
- Immense Library: A vast selection of audiobooks across all genres.
- Easy Listening: Convenient listening on multiple devices – smartphones, tablets, and computers.
Reasons for Cancelling
Despite the benefits, various reasons might lead you to cancel your Audible subscription:
- Cost: The monthly subscription fee might no longer fit your budget.
- Lack of Time: You might not have enough time to listen to audiobooks regularly.
- Unused Credits: Accumulating unused credits indicates the subscription isn’t being utilized effectively.
- Change in Preferences: Your interests might have shifted away from audiobooks.
- Alternative Services: You might have found a better service with more appealing options.
Step-by-Step Cancellation Process: Desktop Browser
The most common method to cancel your Audible subscription on Amazon is through your desktop browser. Here’s a detailed breakdown:
- Sign In: Go to the Audible website (audible.com) and sign in to your account.
- Account Details: Hover over “Hi, [Your Name]!” in the top navigation and select “Account Details” from the dropdown menu.
- Cancel Membership: In the Account Details section, look for the “Cancel Membership” link. It’s usually located under the “Membership” heading.
- Confirm Cancellation: Audible will try to persuade you to stay by offering alternative options like pausing your subscription. Click “Continue to Cancel” if you’re certain.
- Reason for Cancellation: Select a reason for cancelling from the provided list or choose “Other” and provide a brief explanation. Click “Continue to Cancel.”
- Final Confirmation: You’ll see a final confirmation screen outlining the consequences of cancellation. Click “Cancel Membership” to finalize the process.
- Confirmation Email: You should receive an email confirming your cancellation. Keep this email for your records.
Step-by-Step Cancellation Process: Mobile Browser
While the Audible app doesn’t directly allow subscription cancellation, you can use your mobile browser:
- Open Browser: Open your preferred mobile browser (Chrome, Safari, etc.).
- Audible Website: Go to the Audible website (audible.com).
- Desktop Site: Request the desktop site version of the website. This is crucial, as the mobile site often lacks the necessary cancellation options. The process varies depending on your browser:
- Chrome (Android): Tap the three dots in the top-right corner and check the “Desktop site” box.
- Safari (iOS): Tap the “aA” icon in the address bar and select “Request Desktop Website.”
- Sign In: Sign in to your Audible account.
- Follow Desktop Instructions: Follow steps 2-7 from the “Desktop Browser” section above to complete the cancellation.
Common Mistakes to Avoid
Cancelling your Audible subscription can be tricky if you’re not careful. Here are some common mistakes to avoid:
- Using the App: The Audible app doesn’t offer a direct cancellation option. You must use a web browser.
- Not Requesting Desktop Site: On mobile, failing to request the desktop site will prevent you from accessing the cancellation link.
- Ignoring Cancellation Prompts: Audible will present various options to keep you subscribed (e.g., pausing). Read carefully and choose “Continue to Cancel” if you’re determined to cancel.
- Forgetting Unused Credits: Be aware of any unused credits. You will lose them upon cancellation. Use them before cancelling, or consider pausing your subscription.
- Not Confirming Cancellation: Ensure you reach the final confirmation screen and receive a confirmation email.
Audible Membership Plans: A Quick Comparison
| Plan Name | Monthly Cost | Credits per Month | Key Features |
|---|---|---|---|
| Audible Plus | $7.95 | 0 | Unlimited listening to the Audible Plus Catalog |
| Audible Premium Plus | $14.95 | 1 | 1 credit per month + access to the Audible Plus Catalog + discounts on purchases |
| Audible Premium Plus (2 Credits) | $22.95 | 2 | 2 credits per month + access to the Audible Plus Catalog + discounts on purchases |
Frequently Asked Questions (FAQs)
How Do I Cancel My Audible Subscription if I Signed Up Through iTunes or Google Play?
If you signed up for Audible through iTunes or Google Play, you need to cancel through their respective app stores. This typically involves managing your subscriptions within your Apple ID settings (for iTunes) or Google Play subscriptions within the Google Play app. Audible’s website won’t manage subscriptions originating from these sources.
What Happens to My Audiobooks After I Cancel My Audible Subscription?
Any audiobooks you purchased with credits or cash are yours to keep even after you cancel. You can continue to access and listen to them through the Audible app or website. However, access to the Audible Plus Catalog ends with your subscription.
Can I Pause My Audible Subscription Instead of Cancelling?
Yes, Audible often offers the option to pause your subscription. This allows you to temporarily suspend your billing and membership benefits for a certain period (usually up to three months). Pausing is a good alternative if you want to retain your membership benefits without incurring monthly charges.
How Do I Know If My Audible Subscription is Really Cancelled?
You’ll receive a confirmation email from Audible stating that your membership has been cancelled. Additionally, you can check your Audible account details on the website to confirm that your subscription status is no longer active. If you don’t receive a confirmation email, double-check your account details.
Will I Get a Refund If I Cancel My Audible Subscription Immediately After Being Charged?
Audible’s refund policy varies. If you cancel shortly after being charged and haven’t used any credits, you might be eligible for a refund. Contact Audible customer service to inquire about a refund. Their contact information is located on the Audible website.
What Happens to My Unused Audible Credits When I Cancel?
You will lose any unused Audible credits when you cancel your subscription. It’s best to use them before cancelling to avoid losing their value. Consider purchasing audiobooks or pausing your subscription instead of cancelling if you have remaining credits.
Can I Reactivate My Audible Subscription After Cancelling?
Yes, you can reactivate your Audible subscription at any time. Simply log in to your Audible account on the website and follow the prompts to restart your membership. You may be offered a special promotion or discount to entice you to rejoin.
I Can’t Find the “Cancel Membership” Link on the Audible Website. What Should I Do?
Ensure you are viewing the desktop version of the website, especially if you’re on a mobile device. Also, make sure you are logged into the correct Audible account. If you still can’t find the link, contact Audible customer service for assistance.
How Long Do I Have Access to the Audible Plus Catalog After Cancelling?
You have access to the Audible Plus Catalog until the end of your current billing cycle. Once your cancellation is processed, your access to this content will be revoked.
Is There a Cancellation Fee for Cancelling My Audible Subscription?
No, there is no cancellation fee for cancelling your Audible subscription. You can cancel at any time without incurring any additional charges.
Can I Cancel My Audible Subscription If I’m On a Free Trial?
Yes, you can cancel your Audible subscription during the free trial period. Cancelling before the trial ends will prevent you from being charged for the first month of the subscription.
Does Cancelling My Audible Subscription Affect My Amazon Prime Membership?
No, cancelling your Audible subscription does not affect your Amazon Prime membership, and vice versa. They are separate subscriptions, even though they are both connected to your Amazon account.