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RWD Continues Long-Standing Relationship with EMC; Adds EMC Document Sciences Integration Services

RWD's Dynamic Content and Vertical Markets Expertise Expands to Offer Industry-Leading Customer Communications Management Solution

BALTIMORE, Oct. 14 /PRNewswire/ -- RWD Technologies, a global company that develops and implements human and organizational performance solutions, today announced it is continuing the company's long-standing relationship with EMC by adding integration capabilities for EMC Document Sciences, a leading customer communications management solution. RWD has 20 years of experience in dynamic content assembly and expertise in vertical markets including pharmaceutical, manufacturing and energy.

"Both RWD and EMC recognize that companies today operate multiple technology systems, each with their own repositories of content and ways to manage that content. Automating the creation and delivery of that content in well-designed, highly personalized communications can save time and labor costs for companies across many verticals," said Marc Burckin, Vice President of Alliances, Content Management and Archiving Division at EMC. "RWD clearly understands the technology demands and their expertise in the energy, manufacturing and pharmaceutical industries make them the ideal partner. We're excited to continue our relationship with RWD as we combine our expertise to provide our customers with the best solution and skill set in the industry. "

EMC Document Sciences xPression 3 automates the design, creation, and production of highly customized and personalized business communications across the enterprise. Examples include quotes, proposals, contracts, compliant policies, relationship statements, billing notices, correspondence and marketing fulfillment for delivery across multiple channels -- print, archive, email, and Web. xPression 3 can generate all of these types of documents in high-volume batch or in real-time, using a variety of data sources.

"For years, RWD has been at the forefront of integrating customer relationship management systems and content management systems -- like EMC Documentum -- for greater functionality and easier access to content across both CRM and content management systems," said Mike Bray, Chief Operating Officer, RWD Technologies. "This newest joint endeavor between EMC and RWD gives us the ability to leverage our expertise as we continue our joint relationship and bring our methodologies and best practices to EMC's broad range of customers."

RWD is a platinum sponsor of the upcoming xCelerate North America 2008 conference for EMC Document Sciences customers being held October 12-15, 2008 in Newport Beach, CA. To learn more about the announcement, please visit www.rwd.com or email info@rwd.com.

About RWD Technologies, LLC.

RWD is a leading provider of human and operational performance improvement solutions that help employers maximize the return on their investments in people, processes, technology, equipment, knowledge and customers. Since 1988, RWD has assisted clients and partners in enhancing organizational productivity through its broad range of integrated products and services, which include human capital management and IT consulting services, business transformation and lean process improvement, end-user training, change management, knowledge management and operator effectiveness management. RWD's solutions are used in thousands of organizations globally, and in industries such as manufacturing, energy, automotive, aerospace, healthcare, life sciences, consumer products, financial, telecommunications, services, higher education and the public sector.

Based in Baltimore, Maryland, RWD serves Fortune 500 and other organizations around the world. RWD is privately held, with more than 1,200 employees in offices in the United States, Canada, Mexico, United Kingdom, Germany, France, The Netherlands, Switzerland, Dubai, Singapore, Australia, New Zealand, Japan, and Kazakhstan. For more information, please visit www.rwd.com.

RWD Technologies and RWD are registered trademarks of RWD Technologies, LLC in the United States and several other countries. All other names are or may be trademarks or registered trademarks of their respective owners.

SOURCE RWD Technologies LLC