AeA Welcomes an Alliance with UnitedHealthcare

Consumer-Driven Medical Plans

Consumer-driven health plans can help your business address the rising cost of health care by:

• Giving individuals access to the right information, tools and support.

• Engaging individuals in making their own health care decisions.

• Helping to improve the health decisions of your employees.

Consumer-driven plans can include one of the following types of accounts to help individuals manage their health care expenses:

UnitedHealthcare Definity^SM Health Savings Account (HSA)
Individuals make tax-free contributions and withdrawals for qualified medical expenses.

UnitedHealthcare Definity^SM Health Reimbursement Account (HRA)
Individuals decide how to spend their health benefit dollars for covered benefits. Remaining funds can roll over at year-end.

Your Definity HRA and HSA

Traditional Managed Plans

When you need to offer comprehensive health insurance with low deductibles to help attract and retain employees, traditional managed plans may be the way to go. Popular traditional managed plans — such as Preferred Point of Service Plans (POSs) and Health Maintenance Organizations (HMOs) include:

Affordable plan options                                             Efficient service and administration   Comprehensive health coverage   Low deductibles and co-payments   Your Benefit Plan Options

Options PPO

Options Preferred Provider Organization (PPO) provides the kind of benefits employees want:

• The same benefits apply across the country

• Direct access to specialists (never need a referral)

• Freedom to choose which physicians to see

• Easy to understand and use

Your Options PPO
 

Customer Care and Claims Support

As a member, you can count on UnitedHealthcare to deliver high quality service for account questions or member concerns. The average speed to answer calls is 22 seconds; 27% better  than the industry average. State of the art operations and dedicated resources enable UnitedHealthcare to offer a 92% first call resolution for the 90,000 calls that Customer Care professionals receive each day.

More than 80% of over one billion claims are processed annually by UnitedHealthcare without manual intervention. An integrated and user-friendly desktop allows less research time and reduced manual intervention by Customer Care. Also, real-time adjudication allows the member to receive a printed detail of the claim, benefit and the member’s financial responsibility before even leaving the doctor’s office.

Also, there is a dedicated UnitedHealthcare Claims representative available to research and resolve issues with AeA member claims.

Global Choice

For expatriate employees, Global Choice offers international health care access and coverage and capitalizes on the strengths, resources, networks and infrastructure of UnitedHealthcare and its international partners.

Your Global Choice

Health Discount Program through UnitedHealth Allies^SM

This discount program can help you save 10-50 percent on many health care services that are not covered by your medical plan. You will receive on-the-spot savings on hundreds of health care products and services including eye exams, eyeglasses and contacts, dental services, chiropractic care and much more.

Your UnitedHealth Allies

Post Employment Solutions

Almost all group health plans of private and public employers must comply with the Consolidated Omnibus Budget Reconciliation Act of 1985 (COBRA). UnitedHealthcare helps employers through the strict and complex federal mandates that require employers to offer continued health care coverage to employees and their dependents who would otherwise lose their coverage due to termination of employment or other factors

UnitedHealthcare helps to streamline COBRA administration with compliance assistance and effective record-keeping.

This page was last updated on 01/17/08.  
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